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​How do I get started?
Fill out our survey online and we will respond back to you within 48 hours with our recommendation for the service that best fits your needs!
 

Will you come to my house?
Yes! We travel within 25 miles of our Asbury Park location. Any design service located outside of our Asbury Park or Fair Haven store locations is billed at an hourly rate (see pricing chart).
All appointments must be scheduled in advance.
 
 
What if I live outside your 25-mile radius? 
We address each inquiry on a case by case basis. We can travel for hourly commitments of over 30 hours, but it depends on our existing projects and calendar.
 
 
Can I start right away?
It depends.  The amount of current designs projects we are working on at any given time varies.  We will inform you of the expected start date of your project upon the initial review of the scope of work involved in your project.

 
Can I choose which designer I work with?
We work as a team here at Salt! Our lead designers oversee all designs and there are always multiple sets of eyes on each project. We always try to find the best fit for your needs and style.
 

What Constitutes a Billable Hour?
  • Design Meetings
  • Designing (renderings, sketches, floorplans, design boards, layouts, etc.)
  • Sourcing
  • Shopping
  • Styling
  • Site visits
  • Subcontractor / Outside vendor purchase management
  • Installation / Delivery
  • Traveling outside of our 25-mile radius
 

Can you do 3D renderings?
Yes.  This is at an additional cost to be determined upon review of the project.
 

Will you go shopping with me?
Sure! We are happy to shop with you, or we can shop on your behalf. Whatever you prefer. This will be billed at our hourly rate.
 

Do you provide estimates for the number of hours required to complete a project?
After our initial introductory meeting and upon discussing your individual project and reviewing the scope of work, we do our best to give you an estimate of the number of hours we foresee needing to complete the project. We provide bi-weekly updates to ensure we are all on the same page when it comes to hourly billing.  We don’t want any surprises, so we will always let you know when your pre-paid hourly package is about to be used up.
 
 
What if I have hours left over?
We are happy to use the remaining hours to work on smaller projects throughout your home! For example: styling, paint color consultations, floor plan suggests, etc.
 
 
Does the package expire?
All design packages expire 12 months from purchase date. 
S A L T  D E S I G N  C O . 
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| 772 River Road - Fair Haven, NJ 07704 | Phone: 732-268-7875 |
| 550 Cookman Avenue - Asbury Park, NJ 07712 | Phone: 732-455-3363 |
Payment Policy                                                                                                                                                       Return Policy
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