SHIPPING & RETURNS

 Shipping 

We charge an 8% flat rate to deliver your items to the receiver of your choice. That fee is waived if you would like to pick up the item at our Fair Haven store however, we will only the hold the item for 7 days. Please make sure you have the manpower and proper vehicle to accommodate the items you pick up from the store.

 Returns

We at Salt Design Co. stand behind everything we sell. If you are not satisfied with your purchase, you can return it within 30 days of purchase, with a receipt for a replacement or store credit. 

Items must be unused and in their original packaging. Used items will be refused and returned to you at your expense.  

Items not eligible for return: all furniture, fabric, wallpaper, light fixtures, or sale items. 

 

CUSTOM ITEMS

We’re sorry, but we cannot accept returns on custom orders of any kind. 

Many of Salt’s products are customized and made to order, so it is essential to review purchase orders for accuracy and specifications. Custom ordered pieces cannot be canceled or changed once in production.  

Confirmed orders are non-cancellable and non-refundable. If an order is terminated within the manufacturer’s cancellation period, charges and/or restocking fees may apply. All invoice balances are due prior to installation dates of each product. 

DESIGNER TRADE PROGRAM  

At Salt Design Company, we’re proud to partner with other interior designers and trade professionals who help bring the best rooms to life. That means exclusive pricing, services, and perks for interior designers. 

We are proud to offer our trade partners: 

-     20% Off Full Price Décor & Accessories

-     An extra 10% Off Sale Items

-     30% - 50% off MSRP for orders from such vendors as Bungalow5, Redford House, Jaipur, Visual Comfort and many more

-     A complimentary 48-hour lending policy on in-stock products

Simplify your styling process -we only charge you for what you end up keeping!

 

Inventory

We have expanded our inventory in our Fair Haven store to include a vast assortment of home decor items and accessories. Including a variety of products from vendors such as CR Laine, Robin Bruce /  Rowe, Visual Comfort, Armadillo Co., Matouk, John Robshaw, Pom Pom at Home, Walter G., and more. Perfect for styling, staging, and adding the finishing touches to a project.  

Looking for larger pieces? Don’t worry about opening new accounts or order minimums & let us facilitate the order management process for you. 

We also have an email list specially dedicated to our Designer Program. Sign up and you will be the first to learn of new product arrivals, to-the-trade sales, and bulk order discounts.

 

Invoicing

We can invoice either you or your client directly. Please note that either way the invoice will reflect the designer discount. 

If we are invoicing you, just let us know if you would like us to charge you sales tax or not. If we are to invoice your client directly sales tax is a must.

 

Shipping

We charge an 8% flat rate to deliver your items to the receiver of your choice. That fee is waived if you would like to pick up the item at our Fair Haven store, however, we will only the hold the item for 7 days. Please make sure you have the manpower and proper vehicle to accommodate the items you pick up from the store.